SMS & Messaging Consent
Last updated: March 29, 2026
1. Consent to Receive Messages
By providing your phone number and opting in to receive text messages from nutron.ai, you expressly consent to receive recurring SMS and MMS messages from us. These messages may include, but are not limited to:
- Account notifications and alerts
- Two-factor authentication (2FA) codes
- Onboarding and setup instructions
- Service updates and operational communications
- Appointment and event reminders
2. How Consent Is Collected
Consent to receive SMS messages is obtained through one or more of the following methods:
- Via Text: By texting a keyword (e.g., "START" or "YES") to our designated number, you opt in to receive messages.
- Via Web Form: By entering your phone number and checking the consent checkbox on our website or application during account registration or profile setup.
- Via Verbal Consent: By providing verbal agreement during a phone call or in-person interaction with a nutron.ai representative.
3. Message Frequency
Message frequency varies based on your account activity and the services you use. You may receive multiple messages per day for time-sensitive notifications such as 2FA codes. Non-urgent messages are limited to a reasonable frequency.
4. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. nutron.ai is not responsible for any charges incurred from your carrier for receiving SMS or MMS messages.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any message you receive from us.
- Contacting us at support@nutron.ai.
- Updating your notification preferences in your account settings.
After opting out, you will receive a final confirmation message. You will no longer receive SMS messages from nutron.ai unless you opt in again.
6. Help & Support
For help or questions about our messaging program, reply HELP to any message, or contact us at support@nutron.ai.
7. Privacy & Data Use
Your phone number and messaging consent data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or opt-in data with third parties for their marketing purposes. Your information is used solely to deliver the messages you have consented to receive and to operate our services.
8. Carriers & Compatibility
Our messaging services are supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages. Service availability may vary by carrier and device.
9. Terms & Conditions
By opting in to our messaging program, you also agree to our Terms and Conditions. nutron.ai reserves the right to modify this consent policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this SMS & Messaging Consent policy, please contact us:
- Email: legal@nutron.ai
- Website: https://nutron.ai